Bio – the just the facts version is that I was born in Texas, dropped out of high school and was a neo-hippie for a good while, eventually went to the University of North Texas and got a degree in Sculpture. Worked in oil and gas and marketing for years. I got involved in the Applied Design Research graduate program at UNT and haven’t looked back. User research was the only thing that doesn’t get boring, that doesn’t get old. People are fascinating and I never get tired of watching and observing people interacting with each other. The shift to turning my observations into internal tools and processes that improve people’s work was seamless for me because it’s still about people but it’s about people I see every day at work.
The most valuable information I can think of about myself is a story about an older friend on a fixed income. She grew up with a pen pal in Australia and has always dreamed of visiting. Posted about it online regularly. So, I sent her there for six weeks a couple of years ago. I’m not a kid from Texas and North Carolina with a huge family. I’m not an artist. I’m not a research leader who has worked for research teams, product teams, marketing teams, and design teams. I’m someone who thinks it’s important to make dreams come true.
Follow this timeless saga of people breaking free from the shackles of system incompatibility and a world of Frankenstein research. Watch them fumble as they follow the trail of the research cyclops, using the lost scrolls of consent to guide them. Wince as they struggle through the labyrinth of taxonomy in search of the reports graveyard, where insights go to die. Share their joy as they find some nuggets, discarded from a long-forgotten project, with the power to validate a hunch and bring a looming brief to life. And most importantly, discover how they managed to get out of this dystopian ecosystem and change the repoverse, with the help of a deus ex machina called ResearchOps.
The Repo’s journey doesn’t have to be this way. There is a solution. We have the seeds of that solution. Come and hear our story.
2020 (c) UXinsight | by Userproof